[Interview] Applying AI To Shape Business Strategies At European Pharma Organizations

by Andrii Buvailo, PhD          Interview

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Topics: Bioeconomy & Society   
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The application of artificial intelligence (AI) in the pharmaceutical industry has become a long-term strategic priority for most companies. However, the efficiency of this endeavor depends greatly on the availability of large volumes of properly curated quality data, which is not always the case.

While pharma organizations generate huge volumes of data across all stages of drug discovery, development, and commercialization, not all types of data are equally useful for building efficient machine learning (ML) pipelines. For instance, it is relatively easier to apply AI-tech to consumer-related business processes, where lots of well-understood and properly labeled data is available, than it is for basic research tasks, where data is complex, often poorly labeled and extremely domain-specific.

The above situation leads to a faster pace of progress with AI application in such areas as financial analysis, consumer-behavior prediction, patient classification, marketing, and so on.

One of the important hurdles that pharma companies are trying to solve using AI tech is brand management. Indeed, understanding peculiar features of various patient categories, their purchasing behaviors, reactions to different products, revealing possible risks and side-effects for each class -- those things become essential for pharma companies to be able to develop and implement truly patient-centric brand management strategies. Luckily, this is one of the most fruitful areas for the application of machine learning (especially deep learning) models.

To get a better understanding of how it can be done, I have asked several questions to Agnieszka Wolk, Senior Director, Data Science, IQVIA, who recently presented this topic at the PMSA 2019 European Summit in Basel, Switzerland. . 

 

Q: What data is the most valuable in the context of artificial intelligence application, when it comes to building efficient brand management strategies? What channels are used to gather that data? 

A: Efficient and successful brand management requires great attention to all relevant pharma stakeholders: patients, health care professionals, and payors. Respectively, broad and deep data on all three stakeholders are required to build a holistic AI and machine learning (AI/ML) approach. In terms of patients, anonymized longitudinal patient-level data capturing symptoms, diagnosis and treatment captured through EMR, EHR, claims or longitudinal prescription data are the best asset. Social media data can bring additional relevant insights. For health care professionals, data on their patient pool allows for understanding the challenges they are dealing with and data on touchpoints with pharma indicates the stage of engagement. As for payors, a good understanding of market access, clinical benefits, and formulary lists are key. Bringing these together with appropriate brand performance measurement and customized fit-for-purpose AI/ML methods is crucial to achieving success. 

 

Q: What kind of metrics, or data features, are useful to get insights about different patient categories to reveal priority areas for brand management?

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Topics: Bioeconomy & Society   

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